Frequently Asked Questions

A. Each text costs 25p plus your standard network charges. Please note that this can vary depending on your mobile phone operator).

A. Follow these simple steps to find out bus times via your mobile phone.

• Find the bus stop code for your stop. Codes can be found on the bus shelter or sign. Or you can search for a code using our tool below for any bus stop in the city.
• Text the unique bus stop code to 84268 (all codes begin with 'bri')
• If you want the times for a specific bus route, text the bus stop code, then a space and the number of the bus to 84268. For example: bridpdp 25
• You will get a text with the times of the next four buses due at that stop

A. A satellite tracking device, fitted to each bus, lets the Real Time information system know where it is. The system then calculates how long it will take the bus to arrive at each of the stops along the route.

The information you get on your mobile is taken from the real time system and will reflect the location of the bus at the time the text is sent eg '6 mins'.

A. If the real time bus information is not available you will receive a text showing scheduled departure times eg '20:35' Real time information is available upto 90 mins after which timetable information will be sent.

A. No, you will receive one response for each text sent. If you require further updates on the arrival time of the bus you will need to send another text.

A. If you do not send a valid bus stop code, you will receive an error message. You will not be charged for this text message.